Below are the guiding principles we used when approaching our design for the application. The development team collaborated to come up with the items below. These are things that we felt were most important and crucial pieces to the design implementation.
Knowable – users can understand, learn, and remember how to use the system
Learnable – Follows patterns that are familiar to the user
Discoverable – ease in how users discover features and functionality
Correctable – User is able to correct or edit their actions
Supportive – Aids the user in completing tasks
Usable – Easy to use and flows nicely
Information rich – Provides valuable information to the user
Credible – Users must trust and believe what you tell them
Desirable – Image, identity, brand, and other design elements are used to evoke emotion and appreciation
Accessible – Focuses on how a disabled individual accesses or benefits from a site, system or application.
Consistent – Familiarity with interactions and designs across various parts the the app
As a designer, it was extremely important to come up with a collaborative way to not only work with one another, but the rest of the development team as well in order to share.
This was the user journey we created to help do the following:
1) Understand the line planners journey
2) Identify gaps in the current
3) Create a roadmap to understand the path to production